Insurance adjusters go through extensive training in negotiating and communication skills. Their goal is to pay you as little as possible on an insurance claim. The insurance adjuster is routinely being evaluated by the insurance company concerning the amount the adjuster is paying on claims. Adjusters are not required to volunteer to you all of the insurance benefits you are entitled to receive. If you are not experienced and knowledgeable in the law, trying to negotiate your claim with an adjuster is like jumping into the water with a shark.
Adjusters know that only an attorney has the ability to pursue fair compensation on a claim where an adjuster fails to offer an injured victim fair compensation.
There is an Adjuster Code of Ethics that we see adjusters routinely ignore. For example, an adjuster should not discourage a person from hiring an attorney, but some adjusters routinely discourage people from hiring an attorney. Why? Because they know an attorney skilled in insurance law and injury law has the tools and the ability to push the insurance company to pay fair compensation.