Cases

Years ago, when you had an insurance claim you would call your insurance agent and your agent would call the company’s claims office and you would be treated fairly. Your agent makes his or her money on the premiums you pay and they want to keep you as a premium paying customer. So your agent would use whatever influence they had to try and make sure the claims adjuster treated you fairly. Today, the claims offices are totally separate from the agents and the agents usually cannot influence the manner in which your claim is handled. Some companies have tried [...]

It was 6AM, and Susan (not her real name), was on her way to work. Just as she did every weekday, she was traveling on Colonial Drive near downtown Orlando. As she approached an intersection, a large truck going the opposite direction on Colonial Drive turned in front of Susan’s oncoming car. A horrible crash occurred with Susan’s car impacting the passenger side front wheel area of the truck. Emergency personnel were on the scene very quickly. Susan was unconscious, but breathing. The firefighters used their Jaws of Life equipment to remove Susan from her crushed automobile. Susan was transported [...]